FAQS

How long until back ordered items come back into stock?

The length of time the product comes back into stock varies and depends on the product. There are some items that do not come back into stock. This is most common for clothing with changing fashion from one season to the next. For most items that are scheduled to come back in stock, you can be notified automatically when they come back in stock. For this, search for the item by item #. A screen that allows you to enter your email address to be emailed automatically will appear. You can also call us on the phone and ask to be contacted when it is in stock.


HOW DO I PLACE AN ORDER ONLINE?

Ordering online is simple and fast. As you're browsing through the products, when you see something you like, simply click on the button 'Add to Cart'. This will open the page for the product so you can select the size or quantity of an item that you want.

Once you have added all the items you'd like to buy click the shopping cart button. Click the 'Checkout' button you will be redirected to the login page. If you have an account with us, then you can go ahead and log in.

If you don't have an account, yet you can click on the link that says 'Sign Up'. Having an account with us allows you to save your shipping and billing information online so that we can send your orders to your correct address.

After you have logged in you will be redirected to your shopping cart.  Click the " Checkout" button. You will be taken to page where you will confirm your order, the shipping address,  and your shipping options. Click "Continue with Payment" to enter your credit card or PayPal information.  Click the "Review and Confirm" button.  After you have confirmed the information, press submit and your order will be placed with uss and you will receive an e-mail confirmation.


Will my order look exactly like the photo on the website?

Many of the items shown in this catalog are hand made. The measurements shown are all approximate. The images will be reasonably similar to any items that you receive; but no two are exactly alike. Most people feel that this adds value to a product of this kind.